FAQS
A few questions we often hear:
- What services do you offer?
We offer a variety of services such as tire/wheel installation, tire rotate and balance, alignments, flat tire repair and nitrogen tire inflation.
- How do I contact my Roadside Assistance included with my purchase?
To contact your 24-hour Road Warrior Assistance, you can call (866) 353-1351.
- What are "Easy Payment Options"?
Easy payment options are just another way of saying that we will work with you, regardless of your past or current credit situation and get you in the tires you need or the wheels you want. With an “Everyone’s Approved” program, you don’t need to worry about credit checks or large down payments. Come in and let us show you how easy it can be.
- What do I need to get started?
Simple. Just bring in your driver’s license, pay stub (proof of current income), vehicle registration and proof of where you live (like a utility bill) and drive out with the tires or wheels you are looking for.
- What size tires do you carry?
We carry a variety of sizes; to get a quote on a specific tire, please use our quote form: RNRtires.com/Quote.
- Do you lease or have tires for retail purchase?
Both, you can lease a set of tires and make payments on them until paid off, or you can choose to purchase the tires at a competitive price.
- How do I make payments? (online, over the phone, etc.)
Customers can make payments online (participating stores only), over the phone, or in-store. You can pay with cash, credit card, or money order.
- Can I purchase the tires outright?
Sure, you can purchase your tires upfront or use one of my affordable payment options, whichever works best for you.
- What if I decide to cancel my agreement?
If for any reason, you decide to part ways with us, there is no penalty for canceling your agreement. You can cancel at any time.
- Do I need to make an appointment?
No. No appointment is needed, and walk-ins are welcome, however, to best fit your time and tire/wheel needs an appointment is highly recommended.
- What is the "6 Months Same As Cash Option"?
With our 6 Months Same As Cash option, you can make weekly, bi-weekly or monthly payments and still pay the regular cash price if you pay them off within 6 months. Get what you need to day and pay them off over the next 180 days. (Subject to location. Some locations offer 120 days same as cash option.)
- Can I use an "Easy Payment Option" If I don't live near one of the RNR Locations?
Currently you need to be within a serviceable area of an RNR store in order for us to offer our “Easy Payment Option”. Locations have different service areas and is best to contact the location that is closest to you to see what options are available.
- What brand tires and wheels do you sell?
Each location is an independently owned and operated franchise and the brands they offer will vary by region. In most cases, you can expect to find all the top brand name tires and wheels you are familiar with and our knowledgeable staff will help you determine the best product for your ride.
- Can I become an RNR franchise?
New franchisees are joining our family every year and you may be able to as well. If you are interested in learning more, please visit www.MyRNRFranchise.com.
- Are you currently hiring?
We are always looking for outstanding people to join our team. If you are interested in becoming part of the RNR family, click here to see which locations are hiring.
- What should I do if the answer to my question isn't on this page?
If you still find that your question has not been answered on our site, please reach out via chat and we will be happy to serve you.
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